Everyone goes through ups and downs in life – that’s a completely normal part of being human.
If you’re worried you or someone you care about is not coping or needs some tautoko/support, there’s help available – no one should go through a tough time alone.
How to tell if you or someone you care about needs help
Even if you are close to someone, it can sometimes be hard to tell how much emotional pain they are in and whether they need help and it can be equally difficult to recognise it for yourself. Often, it’s something small that can make you think something isn’t quite right – and more often than not, that hunch will be right. You might see it in yourself or in someone else, or someone could see it in you.
Where to turn for help
The best first point of contact is to visit your GP or hauora or offer to go to a GP/hauora with your friend or whānau member. They can help assess what further support might be needed. For more information please see our page on Accessing Mental Health Services
Below is a list of some of the services available in New Zealand that offer support, information and help. All services are available 24 hours a day, seven days a week unless otherwise specified.
If you or someone you care about are in immediate physical danger to themselves or others, call 111. For more information see mentalhealth.org.nz/ in-crisis.
Need to talk? Free call or text 1737 any time for support from a trained counsellor
Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)
Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
Youthline – 0800 376 633, free text 234 or email or online chat
For more support options:
See our helplines page or our “Helplines and local mental health services” brochure
Remember it’s okay to get support for yourself when you’re supporting someone you care about. Yellow Brick Road provides this throughout Aotearoa.