Everyone goes through ups and downs in life – that’s a completely normal part of being human.
If you’re worried you or someone you care about is not coping or needs some tautoko/ support, there’s help available – no one should go through a tough time alone.
How to tell if you or someone you care about needs help
Even if you are close to someone, it can sometimes be hard to tell how much emotional pain they are in and whether they need help and it can be equally difficult to recognise it for yourself. Often, it’s something small that can make you think something isn’t quite right – and more often than not, that hunch will be right. You might see it in yourself or in someone else, or someone could see it in you.
You might want to get extra support if they (or you):
- Don't want to see friends or no longer enjoy spending time with friends and family
- Stop doing things they used to love or don't seem to be enjoying themselves
- Can't remember things, concentrate, or pay attention
- Feel bad about themselves – guilty, worthless or ashamed
- Have a big change in eating patterns or appetite
- Have extreme mood swings
- Feel hopeless or really sad, or cry a lot
- Feel anxious, stressed, nervous or scared a lot and can't seem to relax
- Are not happy unless they're using drugs or alcohol
- Don't take care of their appearance or personal hygiene
- Have physical signs of injury or that they are hurting themselves
- Have panic attacks – rapid heartbeat, unable to breathe, feeling dizzy and extremely scared or anxious all at once.
Where to turn for help
The best first point of contact is to visit your GP or hauora or offer to go to a GP/hauora with your friend or whānau member. They can help assess what further support might be needed.
Below is a list of some of the services available in New Zealand that offer support, information and help. All services are available 24 hours a day, seven days a week unless otherwise specified.
Need to talk? Free call or text 1737 any time for support from a trained counsellor
Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)
Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
For more helpline see our helplines and local mental health services brochure
Remember it’s okay to get support for yourself when you’re supporting someone you care about. Supporting Families provides this throughout Aotearoa: www.supportingfamilies.org.nz
If you or someone you care about are in immediate physical danger to themselves or others, call 111. For more information see mentalhealth.org.nz/ in-crisis